Online auction now closed
FAQs about the online Auction
Can I also buy a plinth for my owl?
When is the Auction taking place?
The live online auction has now started and Lots start closing from 7.30pm on 19 September. The last Lot closes 9.09pm.
The time of the closing slot is noted on each sculpture.
How do I bid online?
You can bid on any of the owls before the live auction – just register for an account, and start bidding!
You’ll need to be logged in to an approved account to make a bid, or Buy it Now. As approving accounts can take a few days, please register before 19 September to ensure you’re approved in time for bids closing.
I have an account for the auction, but can’t bid or Buy it Now
If you’ve already signed up for an account, then you’ll need to make sure you’ve Activated your account. (You will have been sent an email with instructions)
And we also need to approve your account – which may take a few days to action, especially at weekends. Once you’ve been approved you’ll get an email confirmation.
I’ve got an issue with my Auction account – what do I do?
To reset your password go here.
If you have any other issues – get in touch: thebighoot@chestnut.org.uk
If I buy online, how will my payment be made?
All buyers will be called directly after the winning bid has been made, in order to take payment via phone. You’ll also have the chance to discuss transport logistics at this point.
Please note – we cannot accept Amex payments via phone
About Chestnut Tree House
Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist care for children and young people with life-limiting and life-threatening conditions, and their families.
With your support, we can help children live as full a life as possible, no matter what their condition – enabling them to access all the everyday activities that children enjoy, like splashing about in a swimming pool or hunting for bugs (or owls!) in the woods.
Charity
