Greater Anglia

We believe that when you travel with us, or think of travelling with us, you should expect high standards of service throughout your journey experience.

As such, Greater Anglia will:

  • As a priority provide you with a safe, clean, punctual and reliable train service
  • Make it easier for you to buy tickets with the introduction of more facilities
  • Treat you well and fairly when things go wrong
  • Keep you informed about services, any planned changes and during disruption
  • Let you know our performance and quality targets in advance, and report each period how we are doing
  • Listen to you and engage with you more

www.greateranglia.co.uk

The Big Hoot Ipswich 2022